Covid-19 – Customer Communication
Here at Laser Process Ltd we appreciate the testing and uncertain times we are all currently facing. As a valued customer, we are reaching out to you to offer reassurance of our commitment to continuing to serve you during this difficult time.
The safety, health and wellbeing of our staff, customers, suppliers and tangibly their colleagues, friends and family, are our priority. We are complying with all advice and guidance provided by Public Health England and the Government, and you can be confident we are acting responsibly and ethically in helping to reduce the spread of Covid-19.
Whilst maintaining the welfare of our people is a priority, we intend to operate as normally as possible whilst allowed by the Government. Our senior management team are taking all measures available to ensure we maintain an operational norm including;
· Holding daily briefings to understand and access new advice, guidance and legislation as it becomes available, and disseminating this throughout the workforce
· Adopting new shift patterns and working methods to ensure social distancing, including instructions given to all directly employed delivery drivers to remain within their vehicles where practically possible
· Offering flexible working patterns to support staff with children and families
· Our finance staff are
· Communicating regularly with our suppliers to ensure continued capacity and no disruption to supply into our own business’
· Collaborating across our group to make best use of all services, resource and capacity to support our customers collectively when and where needed
· We do not intend on reducing our operations, but to operate flexibly, proactively and to adapt accordingly as the situation develops
In summary, we are committed to continuing to supporting all of our customers, adopting a ‘business as usual approach’, whilst always operating under required safety measures.
Finally, I would like to take this opportunity to thank you for your continued support and co-operation in these difficult and uncertain times. I would like to wish you every success in your own endeavours to protect your business and employees, and please remember I am here to help
Jonathan E. Horne
Green and Gold day
Laser Process raised funds for the Australian Bushfire Emergency by having a 'Green and Gold' day. In total we raised £400 which will help provide firefighters with essentials like water, sunscreen and burn protection. Over 500 million animals have died in the flames, at least 27 people have lost their life and 16 million acres of land including 2000 homes have been destroyed. Amongst the numerous charities doing a great job in raising funds, we chose the Penny Appeal as 100% given will go to those in need.
This year, Laser Process is taking part in Movember. Movember is an annual fundraiser that starts at the beginning of November and continues through until the end of the month, which involves growing a moustache for the whole month. This fundraiser is to raise awareness of health issues that men suffer with, such as prostate cancer and men’s suicide. The idea being, ‘changing the face of men’s health.’ This year, it has been decided that it is our turn to take part in this.
We have just taken delivery of 2 new FLT's from our suppliers Toyota Lift Trucks.
Further investment in the business in order that we maintain our excellent OTIF results to Customer of 99% If your business requires this kind of service with the very best attention in all areas of sheetmetal work / projects get in touch
Local Engagement Important to Future of our Company
Laser Process is very keen to promote local relationships that make / strengthen the foundation of our business. Our personal connections & contribution to our local community in relation to local Schools, Colleges & Universities is key to the future of our business. Therefore, we are very keen on Modern Apprenticeships and have recently taken on three more young local people on this scheme.
There’s also evidence that employing apprentices can improve the productivity of your business, with recent research demonstrating both short and long-term gains. A recent study carried out for the Centre for Economics and Business Research found that, on average, each apprentice brings a gain in productivity of more than £10,000 per year for their employer, with figures in some sectors being even higher than this.
As well as boosting productivity, apprenticeships can also help companies to compete in the marketplace. Industry research tells us 77% of employers agree that taking on apprentices helped to make their organisations more competitive. In other areas it was found that more than 8 out of 10 customers prefer to buy from companies which employ apprentices.
The UK currently has its lowest unemployment levels since 1974 & there's strong evidence this is causing a skills gap affecting many organisations and companies across the UK, meaning it is hard to fill vacancies.
However, by recruiting apprentices, you can train people to have the exact skills you need for your business, so investing in the future of your business, another option being to upskill your workforce by offering apprenticeships to your existing staff as a way of improving their training.
In addition to building a company's skills base, providing quality training to apprentices is also likely to bring benefits in terms of staff retention. A major reason for this is that staff typically feel loyal to employers who have invested in their training and are therefore more engaged and motivated to stay & importantly an employee that’s engaged with the business is far more productive.
Apprenticeships are particularly cost-effective as a form of training, because young people are contributing to the workplace while they are learning. Apprentices spend much of their time gaining skills on the job & may attend a training centre one day a week or via block release.